ScreenAsk – Free Screen Recording Links for Customer Support

Hacker News

Hey HN, My name is Brett and I'm excited to share ScreenAsk with you today! ScreenAsk makes it easy to collect screen recordings from your customers by simply sending a link. At my SaaS company, we spend hours every week teaching customers to record their screen to show us support issues. They have to sign up for a new tool, download and install it, create the recording, and then upload it somewhere to send it over… Most of the time spent on support wasn't fixing the issue but rather understanding it. I built ScreenAsk to solve this exact problem, making it simple to see what your customers see: - Send over your recording link - They follow a few easy steps to record their screen - You instantly see what they’re experiencing No sign up, no installing extra software, and no uploading to another service just to share. You can get notified via Email + Slack + Zapier + Webhooks when somebody records, and recordings include transcription + AI summaries for quick scanning. We also offer a widget that can be embedded in your site and is fully customizable + controllable with javascript. - Show / hide it when you want - Change colors and language - Listen for a recording and populate a form field with the viewing link - Add metadata like name, email, ID to the recording - Capture network and console I’d be grateful if you gave it a spin! You get 10 free recordings per month and a personalized recording link: https://screenask.com Launch tweet + demos + discussion: https://x.com/balindenberg/status/1981394673173205418

Visit product View on Hacker NewsOct 23, 2025

Share card

Actual performance

22points

1comments

Made the leaderboard

Launch Intel predictions

Analyze your own launch →

Indie HackersFits the IH revenue-focused audience · Missing: supports, reddit linkedin, podcasting

83%83% predicted probability of success on Indie Hackers, based on ML models trained on real launch data.

best fitHighest predicted score across all platforms for this description.

Product HuntOn track for Day 1 leaderboard · Strong signals: slack, new, email · Missing: mac, agents, macos

76%76% predicted probability of success on Product Hunt, based on ML models trained on real launch data.

Hacker NewsStrong engagement from HN community · Strong signals: excited, ide, io · Missing: https docs, just released, exist

65%65% predicted probability of success on Hacker News, based on ML models trained on real launch data.

nativeThis product was originally launched on this platform.

AppSumoMay struggle as an AppSumo deal · Missing: plus, platform, intuitive

36%36% predicted probability of success on AppSumo, based on ML models trained on real launch data.

TrustMRRLess likely to generate early MRR · Strong signals: personal, month · Missing: mobile apps, ios, entrepreneurs

34%34% predicted probability of success on TrustMRR, based on ML models trained on real launch data.

Acquire.comPre-revenue stage for this audience · Strong signals: saas · Missing: arr, mrr, revenue

16%16% predicted probability of success on Acquire.com, based on ML models trained on real launch data.

BetaListMay not resonate with beta-testers · Missing: web3, chat, crypto

0%0% predicted probability of success on BetaList, based on ML models trained on real launch data.

Correct prediction on native model

Similar products

Userplane39%Launch Intel prediction score: how likely this product is to succeed on its source platform, based on its name, tagline, and description.

Screen Recording Links for Support Teams

Indie Hackerscommitment-full-time

Termplay got screen-recording support52%Launch Intel prediction score: how likely this product is to succeed on its source platform, based on its name, tagline, and description.

Termplay got screen-recording support

Hacker News1

CaptureAssist – Screen recording for technical support teams47%Launch Intel prediction score: how likely this product is to succeed on its source platform, based on its name, tagline, and description.

CaptureAssist – Screen recording for technical support teams

Hacker News1

Screen Recording on Cloud56%Launch Intel prediction score: how likely this product is to succeed on its source platform, based on its name, tagline, and description.

Screen Recording on Cloud

Hacker News4

Screen recording your crappy startup45%Launch Intel prediction score: how likely this product is to succeed on its source platform, based on its name, tagline, and description.

Screen recording your crappy startup

Hacker News3

I built a free screen recording app similar to Screen Studio55%Launch Intel prediction score: how likely this product is to succeed on its source platform, based on its name, tagline, and description.

I built a free screen recording app similar to Screen Studio

Hacker News9

Octopods51%Launch Intel prediction score: how likely this product is to succeed on its source platform, based on its name, tagline, and description.

Omnichannel customer support

Indie Hackerscommitment-full-time

VideoFeedbackr25%Launch Intel prediction score: how likely this product is to succeed on its source platform, based on its name, tagline, and description.

Screen Recording Simplified

Indie Hackers1communication

CloudApp39%Launch Intel prediction score: how likely this product is to succeed on its source platform, based on its name, tagline, and description.

Screen Recording and Screen Capture Software

Indie Hackers

Screen recording with JavaScript58%Launch Intel prediction score: how likely this product is to succeed on its source platform, based on its name, tagline, and description.

Screen recording with JavaScript

Hacker News87

Browse all products Analyze your launch