My tool helps startups get practical customer insights
My tool helps startups get practical customer insights
Senty.ai is a research tool I developed that delivers a comprehensive 'day one' research answer that can be used to get a serious head start on product development. Senty currently uses App Store reviews as the basis for assessing a number of metrics, from customer sentiment to change over time, areas in need of improvement and critical issues. Senty.ai leverages LLMs to asses and support the answer, but it is NOT a simple wrapper for ChatGPT. Is is a sophisticated research tool that when used with other methodologies (heuristic analysis, focus groups, surveys etc.) is extremely powerful. I am CX expert and ex-McKinsey consultant, and over the years I have led customer research projects around the world, focusing on incumbents who want to create new digital ventures.
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